Every Skeinvale piece is made to order, just for you. Here's how to follow yours from our hands to your door.

Find your tracking number

• Shipping confirmation email: as soon as your order ships, we email you a tracking number and a link to follow your package.
• Your account: sign in to your account and open Orders to see the status of every order, including its tracking details.
• Track it here: enter your tracking number in the box below to see your package’s live status.

TRACK

Don’t have your tracking number handy? Sign in to your account with the email you used at checkout and open Orders. Each shipped order shows a Track package link to the same live tracking page we see.

When will it arrive?

Production takes 3–5 business days. Delivery then typically takes 4–10 business days within the United States, 7–10 business days to the EU and UK, and 10–30 business days to the rest of the world — so most US orders arrive within 7–15 business days and EU and UK orders within 10–15 business days (other countries 13–35 business days).

Tracking numbers can take 3–5 business days to show up in the carrier's system after your order ships. If your order contains multiple items, they may arrive in separate packages with different tracking numbers.

International orders (EU, UK & more)

Many international orders ship from our partners’ print facilities in Europe with postal services such as Lithuanian Post (Unisend), Asendia or Spring. These services often show only a few tracking updates — sometimes nothing new for 7–10 days while your package travels — and tracking may stop updating once it’s handed to your national post. That’s normal, and your package is still on its way.

For the latest status, enter the same tracking number on your national post’s website (for example Correos, La Poste, Deutsche Post or Royal Mail) — it often shows more detail closer to delivery.

Need a hand?

If your tracking hasn't updated after 7 business days (US) or 15 business days (international), or your package shows as delivered but you can't find it, email us at support@skeinvale.com with your order number and we'll look into it.

More answers are in our FAQs and Shipping Policy.